Orders are processed Monday through Friday, excluding national holidays. Most orders are shipped the next business day, however, some orders may take an additional business day to process.

What do my shipping and handling fees buy?

When you receive your order you may see a postage value printed on the package. The rest of your shipping and handling fee goes to handling. After our products are manufactured, they have to be shipped to our distributor. We then need to pay our distributor to manually pack each order. Other online stores may seem to have lower shipping costs; however, these stores usually make up for it by charging more for their products. We charge as little as we can for our products and then pass along the exact shipping and handling charge that we pay. It's just the way we've always done things. You can be assured that we do not make any profit from the shipping and handling charge.

Please double check correct address before completing order.

We ship to whichever address is indicated on the order form. The order form is directly propagated from what you enter as your address. If you enter an incorrect address in any way, you will be responsible for reshipment fees and any other fees that may apply. If the package is returned, we can refund the cost of products only, and not the cost of shipping.

Important: UPS shipments to Canada have been incurring large brokerage fees. To avoid these charges, you may wish to choose an alternative shipping method.

Due to importation restrictions I can not ship to the following countries:

Austria, Germany, Mexico, Nigeria, Philippines, Spain, Sweden, Turkey.

If you place an order for any of these countries, there is no guarantee of receipt and the order is at your own risk.

USPS shipments are not guaranteed to arrive within any time frame. Since the tracking information for packages sent via USPS is limited, you may wish to choose UPS WorldWide Saver which is quicker and provides complete tracking ability. There is no guarantee of receipt on any USPS International package, and orders shipped by this method are at your own risk.

1. We are not responsible for any tariffs, customs restrictions or other regulations that apply in countries outside the United States. Speak with your customs office if you have any questions.
2. Do not order items that are illegal to import into your country. Laws are different in every country. It is the customer's responsibility to check with their Customs office to see if their country permits the shipment of our products to their country.
3. If for any reason the package is seized by Customs Officials, we will not be able to issue a refund unless all products are returned in their original condition. If the package is returned to us by Customs Officials, the customer is still responsible for any shipping charges.
4. Prepayment is required. Payment must be by credit card, paypal, or by money order in US funds.
5. Customer is responsible for any duties or taxes that may apply.